Refund policy
Refund Policy
We want you to be completely satisfied with your purchase.
30-Day Money-Back Guarantee
You have 30 days from the date of delivery to request a return or refund.
Eligibility for Returns
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
Non-Returnable Items
- Used or damaged items (not due to our error)
- Items returned without prior approval
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos. We will resolve the issue immediately.
Order Cancellations
Orders can only be canceled within 12 hours of purchase. After this period, the order may already be processed and cannot be canceled.
For any questions, please contact our support team.